My Disrepair Claims | Housing Disrepair Claims
Social Media, SEO, Web Design & Development
- Year: 2024
- Author: Xoomplus
Overview
My Disrepair Claims helps tenants hold negligent landlords and housing providers accountable with clear, effective No Win, No Fee housing disrepair claims. We built a trustworthy, accessible digital service that guides users through eligibility, claims, and repairs while removing friction from a stressful process. From a credibility-first brand identity to concise legal content, the product was designed to inform and reassure at every step.
Alongside design, we created a conversion-focused website and targeted content — eligibility pages, FAQs, claim forms, social copy, blog posts, and email sequences — to drive action, reduce caller questions, and improve claim completion rates. The result is a seamless, approachable experience that turns complex legal steps into clear, manageable next actions for tenants.
Finial Results Of the Project
- Trust-first branding that reassures claimants
- Clear, accessible site with streamlined claim flow
- Social & content that explains eligibility and next steps
- Analytics to track drop-off and optimise claim completion
- Conversion-focused copy and form UX for higher submissions
Branding Design
92%
Audience Engagement
80%
My Disrepair Claims’ digital ecosystem was designed to prioritise clarity, trust, and ease-of-use. We established a sober, professional visual system—calm color palette, readable typography, and credible photography—paired with a logical information hierarchy so users can quickly understand eligibility and next steps. The website features a prominent eligibility checker, step-by-step claim flow, clear “Start Your Claim” CTAs, secure form captures, progress indicators, and prominent trust signals (case examples, client testimonials, and regulatory copy) to reduce anxiety and increase completions. The UX is optimised for accessibility (large type, clear contrast, simple language) and fast performance so users can act from mobile or desktop.
Alongside design, we crafted precise legal content to demystify housing disrepair claims and drive measurable outcomes: plain-English eligibility pages, step-by-step guides, example claim templates, focused landing page copy for paid campaigns, social captions that remove stigma and encourage action, SEO articles to attract organic searches, and automated email flows that guide claimants from sign-up to resolution. Every piece of content is written to inform, reassure, and convert—explaining rights, next steps, and what to expect.
Alongside design, we crafted precise legal content to demystify housing disrepair claims and drive measurable outcomes: plain-English eligibility pages, step-by-step guides, example claim templates, focused landing page copy for paid campaigns, social captions that remove stigma and encourage action, SEO articles to attract organic searches, and automated email flows that guide claimants from sign-up to resolution. Every piece of content is written to inform, reassure, and convert—explaining rights, next steps, and what to expect.