Privacy Policy
At XoomPlus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, process, and safeguard your information when you visit xoomplus.co.uk or engage our digital services.
1. Who We Are
XoomPlus is a digital agency providing Search Engine Optimization (SEO), digital marketing, web development, and graphic design solutions.
Office Address: 33 King St, Blackburn BB2 2DH, United Kingdom
Website:xoomplus.co.uk
Contact Email:info@xoomplus.co.uk
2. Information We Collect
We collect and process the following categories of data:
- Identity & Contact Data: Name, email address, telephone number, and company details.
- Technical & Usage Data: IP address, browser type, operating system, pages visited, and browsing patterns.
- Communication Preferences: Preferences regarding marketing communications and record of consents.
3. How We Use Your Information
We use your data strictly for legitimate operational purposes:
- Executing and delivering contracted services
- Responding to support queries and project inquiries
- Enhancing website functionality and service performance
- Sending marketing communications (strictly with your opt-in consent)
- Fulfilling statutory, regulatory, and legal obligations
4. Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following lawful bases:
- Contractual Necessity: To perform services requested by you.
- Consent: For direct marketing communications, revocable at any time.
- Legitimate Interests: To improve services, protect against fraud, and maintain network security.
- Legal Obligation: To satisfy applicable regulatory and compliance requirements.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. Disclosures are limited to:
- Trusted service providers handling hosting, analytics, and CRM infrastructure.
- Legal and regulatory authorities when mandated by applicable law.
All third parties are contractually bound to maintain strict confidentiality and data protection standards.
6. International Data Transfers
When data must be processed outside the United Kingdom or EEA, we ensure appropriate safeguards—such as Standard Contractual Clauses (SCCs) or adequacy regulations—are in place to ensure equivalent protection.
7. Security & Retention
- Security: We apply strict technical and organizational controls to protect personal data against unauthorized access, loss, or misuse.
- Retention: Data is kept only as long as necessary to deliver services and fulfill statutory accounting, tax, or legal retention obligations, after which it is securely deleted.
8. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access, update, or rectify your personal data
- Request erasure ("right to be forgotten")
- Restrict or object to data processing
- Request data portability
- Withdraw marketing consent at any time
9. Cookies & Third-Party Links
- Cookies: We utilize functional and analytical cookies to ensure site functionality and evaluate user engagement. You can manage or disable cookie settings via your browser.
- External Links: Our site may link to third-party platforms. We are not responsible for the privacy practices or policies of external sites.
10. Updates to This Policy
We review and update this policy periodically. Revisions take effect immediately upon posting to this page with the updated revision date.
11. Contact Us
For questions regarding this policy or to exercise your statutory privacy rights, contact:
Email:info@xoomplus.co.uk
Postal Address: XoomPlus, 33 King St, Blackburn BB2 2DH, United Kingdom