Privacy Policy

Effective Date: April 15, 2024

At XoomPlus, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xoomplus.co.uk or use our services. This policy has been in effect since the commencement of our operations on April 15, 2024.

1. Who We Are

XoomPlus is a digital marketing agency offering services including:

Search Engine Optimization (SEO)
Digital Marketing Services
Web Development & Solutions
Graphic Design Services & Solutions

Our Offices:

Pakistan Office: Plot 207, I/10, Islamabad, Pakistan
UK Office: 33 King St, Blackburn BB2 2DH, United Kingdom

2. Information We Collect

We may collect and process the following types of personal data:

a. Personal Information

Name
Email address
Phone number
Business/company details

b. Technical Data

IP address
Browser type and version
Device information
Pages visited and time spent on our website

c. Marketing & Communication Data

Your preferences in receiving marketing communications
Your interactions with our campaigns

3. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services
To respond to inquiries and customer support requests
To improve our website and services
To send marketing communications (with your consent)
To comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

If you are located in the United Kingdom or European Economic Area (EEA), we process your data under the following lawful bases:

Consent – when you opt in to marketing communications
Contract – to deliver services you request
Legal obligation – to comply with applicable laws
Legitimate interests – to improve and promote our services

5. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service providers (hosting, analytics, marketing tools)
Legal authorities if required by law
Business partners involved in delivering services

All third parties are required to respect the security of your personal data.

6. International Data Transfers

As we operate in both Pakistan and the United Kingdom, your data may be transferred and processed across these locations. We ensure appropriate safeguards are in place to protect your data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request data portability
Withdraw consent at any time

10. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: [email protected]
Address (Pakistan): Plot 207, I/10, Islamabad, Pakistan
Address (UK): 33 King St, Blackburn BB2 2DH, United Kingdom